President / Owner of Miller Carlisle Insurance Associates, Inc. since May of 2006.

Kim has been with the agency since 1982. She started her career with the agency as the receptionist and worked her way up to Vice-President in June 1997. She purchased the agency, when the founder, Gene Miller, passed away suddenly in December of 2005. She knows that the extensive knowledge and training that she received from Mr. Miller will enable her to continue on the professional and successful path that the agency has been on since its inception in 1978. Kim is married, has 3 children and is a lifetime resident of Newville.
Kim is a Certified Insurance Counselor (CIC).


Claims Manager, CSR and Sales Associate with Miller Carlisle Insurance Associates since 1995.

She has been in the insurance business since 1982. Lori personally reports and follows the progress of each claim and makes sure that the customer is getting the best possible service from our many carriers. Claim time can be stressful for our clients and our goal is to put them at ease and reassure them that we are there for them. Lori also sells and provides customer service on the Personal Lines side.


Sales Associate joined Miller Carlisle Insurance Associates in September of 2006.

Tom heads up the Health Insurance division of the agency and has prior experience. He specializes in Health, Life & Disability Insurance for Groups, Individuals and Medicare eligible beneficiaries. He also has expertise in the HSA and HRA Tax preferred plans, Medicare Supplement, Medicare Advantage and Medicare Part D Prescription Drug Plans. Tom resides in York, PA and is married and has 2 children.


Commercial Lines Sales/CSR joined Miller Carlisle Insurance Associates in 2014.

Allison originally started her insurance career in 2006 at Miller Carlisle Insurance where she handled Personal Lines service and sales. She then moved to Denver, where she lived for 3 years to gain experience in large commercial account management. In October of 2014, she re-joined the Miller Carlisle Insurance Associates team as an addition to the Commercial Lines department doing sales and service. Allison is also the daughter of owner, Kim Shoff.

Diane Cosby –

CSR and Sales Associate with Miller Carlisle Insurance Serivces, LLC.

Diane has many years of commercial insurance experience and background in the industry. Her knowledge spans various types of business from main street America to large construction and public service accounts. Clients enjoy the professionalism and care she provides on a daily basis to their unique insurance needs. When not working she enjoys being on or near the water.

Tim Malloy –

Tim is a lifelong resident of Central PA. He currently lives in Harrisburg with his wife, Danielle, and their dog Sunny. Tim joined Miller Carlisle Insurance Services in May of 2021 with a focus and passion for helping small to medium size businesses with their insurance needs. His parents ran a small business for many years, and he appreciates how small business owners have many roles within their organization. Since joining the agency he has obtained his Commercial Lines Coverage Specialist (CLCS) designation. In his free time Tim enjoys golfing, working on projects around his house, and spending time with family.

KatyAnn French –

Katyann decided that after 26 years of being a fast food manager and working in Manufacturing, she was ready for a career change. She started working in Insurance in 2016. By July of 2017 she obtained her Property & Casualty License and hasn’t looked back since. In her spare time, she enjoys spending time with friends, family and being outside. She currently resides in Camp Hill.

Katy Anderson –

Katy was born and raised in Pennsylvania. Graduated high school from Big Spring, and college from Harrisburg Area Community College. She lived in Florida for the past 8 years but has recently moved home to Carlisle, PA. Katy spends her free time with family and friends. Katy looks forward to meeting all of our clients and assisting in any way she is able.